Services Account Management Consultant
Company: Dell
Location: Houston
Posted on: May 7, 2024
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Job Description:
Services Account Management ConsultantDell Technologies
customers expect great things from both our products and our
services. Account Services Management is all about managing and
overseeing seamless service delivery processes. It's a hugely
varied field of work. Processes range from incident management to
change management, from configuration management to customer
management. The team makes sure disputes and technical issues are
resolved. We also provide excellent communication to the customer
around every activity - from the tactical to the strategic.Join us
to do the best work of your career and make a profound social
impact as a Services Account Management on our Account Services
Management Team in Houston, Texas. What you'll achieve As a
Services Account Manager, you are a key member of the Dell Customer
Success Team who supports our largest and most strategically
important customers. Assigned to a specific area, region, or
division, you will build relationships within accounts to become a
support services trusted advisor. You will be focused on the total
customer experience and satisfaction, collaborating with various
Dell resources to ensure incident resolution, drive proactive
activities promoting system health and customer satisfaction. You
will:
Who we areWe believe that each of us has the power to make an
impact. That's why we put our team members at the center of
everything we do. If you're looking for an opportunity to grow your
career with some of the best minds and most advanced tech in the
industry, we're looking for you.
Dell Technologies is a unique family of businesses that helps
individuals and organizations transform how they work, live and
play. Join us to build a future that works for everyone because
Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment
opportunity for all employees and to providing employees with a
work environment free of discrimination and harassment. Read the
full Equal Employment Opportunity Policy here. Job ID:R244532
Dell's Flexible & Hybrid Work Culture
At Dell Technologies, we believe our best work is done when
flexibility is offered.
We know that freedom and flexibility are crucial to all our
employees no matter where you are located and our flexible and
hybrid work style allows team members to have the freedom to
ideate, be innovative, and drive results their way. To learn more
about our work culture, please visit our locations page.
Keywords: Dell, Pearland , Services Account Management Consultant, Executive , Houston, Texas
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