Product & Application Engineer

Company: Endress + Hauser
Location: Pearland
Posted on: April 25, 2024

Job Description:

Role + Responsibilities

• Provide technical support to customers, service technicians, and sales team for commissioning and troubleshooting.
• Assist in product selection, sizing, and application support.
• Act as an escalation path for product and application-related issues in the region, ensuring effective problem-solving and customer satisfaction.
• Take ownership of interactions between customers, representatives, and internal teams.
• Provide technical assistance to sales team on quotes for products and services.
• Conduct quote follow-up support activities.
• Serve as an internal resource for product-specific knowledge.
• Address field opportunities (pre/post-sales) and offer training assistance.
• Create and maintain technical materials and knowledge articles for future reference.
• Identify and lead continuous improvement projects to enhance processes.Qualification + Profile
  • Bachelor's or Associate's degree in any technical field with 2+ years of related experience
  • Understanding of customer needs to initiate solutions
  • Ability to read, analyze and interpret technical documents and bid specifications
  • Critical thinking and problem-solving skills
  • Ability to effectively present information in a clear and organized manner, and respond professionally and appropriately to questions of managers, reps, and customers
  • Ability to travel 20-25% as neededBenefits + Perks
    • The security of working for an international family-owned company
    • Tuition reimbursement and a wide range of development opportunities
    • Comprehensive benefits package which includes medical, dental and vision
    • Competitive compensation and bonus opportunities
    • Generous paid time off
    • Life insurance and 401(k) savings with company match
    • Full-service cafe, fitness center, and health clinic (in Greenwood, IN)Endress+Hauser provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Keywords: Endress + Hauser, Pearland , Product & Application Engineer, Engineering , Pearland, Texas