Assistant Store Manager
Company: Ross Dress for less
Location: Pearland
Posted on: June 25, 2022
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Job Description:
Welcome to Ross Stores, Inc., where our differences make us
stronger--- At Ross and dd's, inclusion is a way of life. We care
about our Associates and the communities we serve and we value
their differences. We are committed to building diverse teams and
an inclusive culture. We respect and celebrate the diversity of
backgrounds, identities, and ideas of those who work and shop with
us. Come join us as we continue our diversity, equality and
inclusion journey! GENERAL PURPOSE: Responsible for the management
and supervision of all areas assigned by the Store Manager and
follows policies in regard to Customers, Associates and
merchandising. Responsible for learning all phases of Store
operations. In the absence of the Store Manager, the Assistant
Manager is responsible for leading the entire operation of the
Store to ensure that Company standards and best practices are
consistently met ESSENTIAL FUNCTIONS: General Operating
Requirements Leads all Company Best Practices and maximizes
productivity by minimizing steps and touches while working. Assists
in the analysis of Store reports to evaluate controllable expenses
and overall Store performance. Communicates any variances to
Company standards to the Store Manager. Ensures proper scheduling
of Associates to meet business objectives. Ensures compliance with
all State, Local and Federal regulations. Accepts special
assignments as directed by Leadership. Responsible for payroll
administration including daily punch edits, Associate scheduling
compliance, Sunday payroll transmission, and Payroll reporting as
needed. Organizational Development Assists in recruiting, hiring,
training and developing non-exempt Associates. Ensures compliance
of Ross personnel policies and procedures. Assists with Associate
Relations issues by communicating any incidents to the Store
Manager or District Manager as needed. Expense Control Assists in
the management of and continuous monitoring of actual expenditures
to be within budget. Controls payroll hours to plan, as the primary
controllable expense, as well as adjusting to current business
trends. Maintaining a Safe & Secure Environment Understands that
safety is the number one priority and practices safe behaviors in
everything they do. Ensures all Associates understand and can
execute emergency operating procedures. Maintains adherence to
Company safety policies and ensures the safety of Associates and
Customers. Assists in the facilitation of monthly safety meetings.
Customer Service Treats all Customers, Associates, and other
leaders with respect. Demonstrates courtesy, friendliness, and
professionalism at all times. Recognizes Associates using Company
recognition programs. Executes Customer service programs and
Merchandise Presentation programs through Associate training and
program supervision. Supervises and coaches Retail Associates in
providing efficient and friendly service at the registers, Customer
Service desk, fitting rooms, sales floor, etc. Personal and Store
Brand Represents and supports the Company brand at all times.
Maintains and models a professional appearance, in accordance with
the Company Dress Code. Reinforces the Company Dress Code at all
times. Manages Store to ensure a clean, neat, easy to shop
environment. Maintains a high standard of housekeeping with help of
contracted maintenance personnel and Ross Associates. Merchandise
Processing and In-Store Marketing Ensures recovery, sizing and
markdowns are completed to Company standards through teaching,
assigning tasks, and following up per Company best practice.
Ensures merchandise is presented and organized according to Company
merchandising guidelines. Urgently manages merchandise processing
to the sales floor within the expected Company timeframe. Loss
Prevention Assists with training Associates on Loss Prevention
awareness and Store shortage goals. As a representative of Ross
Leadership, demonstrates integrity and honesty in all interactions
with Associates and Customers. Safeguards confidential information,
cash and credit card information and merchandise. Understands and
complies with the Loss Prevention Awareness Program and is
responsible for Store Loss Prevention which includes maintaining a
large Customer service presence on the sales floor, Customer and
Associate engagement and heightened Loss Prevention awareness.
Assists in leading the annual inventory process including
preparation and execution of inventory guidelines. Monitors
mark-out-of-stock policy to ensure proper administration. Ensures
Public View Monitor (PVM) system is maintained properly.
COMPETENCIES: Customer Focus Motivating Others Drive for Results
Conflict Management Managing and Measuring Work Communication
Hiring and Staffing Organizing QUALIFICATIONS AND SPECIAL SKILLS
REQUIRED: Two or more years of Store or Assistant Store Manager
experience in a retail environment. Must demonstrate the ability to
supervise, motivate and communicate positively to Store Associates
at all levels. Ability to handle multiple tasks, prioritize those
tasks, give direction and follow through to completion. Ability to
set priorities and exercise independent judgment. Maintain high
quality of Customer service. Fluency in English. Ability to work
evenings and weekends. Ability to perform basic mathematical
calculations commonly used in retail environments. PHYSICAL
REQUIREMENTS/ADA: Ability to use all Store equipment, including
PDTs, registers and PC as required. Ability to spend up to 100% of
working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry,
reach, and stoop. Ability to occasionally push, pull and lift more
than 25 lbs. Ability to use janitorial equipment, rolling racks,
ladders and other assigned supplies. Certain assignments may
require other qualifications and skills SUPERVISORY
RESPONSIBILITIES: Direct supervision of all non-exempt
Associates....
Keywords: Ross Dress for less, Pearland , Assistant Store Manager, Hospitality & Tourism , Pearland, Texas
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