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Desktop Systems Analyst III

Company: Kelsey-Seybold
Location: Pearland
Posted on: January 16, 2022

Job Description:

Overview:Kelsey-Seybold Clinic, a Houston tradition in patient-centered care, is a multispecialty clinic with over 25 locations and comprises more than 500 physicians providing primary and specialty care in a collaborative manner.
With 55 different clinical and non-clinical specialties, you can design a career path at Kelsey-Seybold Clinic that allows you to grow your future in a completely new direction.
Kelsey-Seybold Clinic is changing the way health cares.Responsibilities:Provides on site/remote site planning for installations, manages and configures assets as necessary for 3rd level support, reviews all tickets and schedules service, communicates with requestor management to ensure service levels are met, provides in depth troubleshooting, assists the level 1 and 2 technicians, creates documentation, participates a co-lead in desktop projects, and performs research to identify emerging desktop technology.Qualifications:Desktop Systems Analyst IIILocation: Pearland Administrative OfficeDepartment: Information SystemsJob Type: Full Time
EDUCATION REQUIREMENTS & EXPERIENCE REQUIREMENTS(A = basics; B = preferred)
Education
A.
4 year degree or equivalent experience with a technical certificate (i.e. Microsoft MCSA, MCSE, MCDST, MCP, or equivalent)
B.
Advanced degree
Experience
A.
5+ years of technical support analyst experience with advanced troubleshooting skills. Experience in support of network and system infrastructure components. Knowledge of file and print sharing concepts
B.
Advanced competency in at least two specialized skill areas such as WAN, network printers, or desktops.
Licenses
A.
MCSA, MCSE, MCDST, MCP, or equivalentValid Drivers license
B.
Special Skills
A.
Advanced understanding of Windows 7/10 OS and MS Office products. Knowledge of Active Directory
B.
Knowledge of Perl scripting.

Other
A.
Excellent verbal and written skills
B.
CA Unicenter, CA Service Desk SCCM or like solutions.
WORKING ENVIRONMENTOffice

Keywords: Kelsey-Seybold, Pearland , Desktop Systems Analyst III, Professions , Pearland, Texas

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